At KH Shoes, we are committed to providing high-quality products and ensuring your satisfaction. This Warranty Policy outlines the coverage and terms of the warranty for our products.

Warranty Coverage

  1. Duration: Our warranty covers all products for a period of 12 months from the date of purchase.
  2. What’s Covered:
    • Defects in materials or workmanship.
    • Manufacturing defects that affect the usability of the product.

What’s Not Covered

  1. Normal Wear and Tear: This warranty does not cover damage due to normal wear and tear, misuse, or neglect.
  2. Accidental Damage: Damage resulting from accidents or improper care is not covered.
  3. Alterations: Any alterations made to the product after purchase void the warranty.

How to Claim Warranty

  1. Contact Us: To initiate a warranty claim, please contact our customer service team at [email protected] with your order number and a description of the issue.
  2. Return of Product: You may be required to return the defective product for inspection. Shipping costs for returns will be borne by the customer unless the product is deemed defective.
  3. Resolution: Upon inspection, if the product is found to be defective, we will repair or replace it at our discretion.

Exclusions

This warranty policy is in addition to your statutory rights. It does not affect your rights under applicable consumer protection laws.

Contact Information

For further inquiries or assistance regarding our warranty policy, please reach out to us:

  • Email: [email protected]
  • Phone: +16602585620
  • Address: 224 E Brooks St, Brookfield, MO 64628, USA